Terms of use

Who can use it

• You must be 18 or older and able to enter a binding contract under Indian law.
• One account per person, with your own phone number and real photos of yourself.

Community rules

• Be kind and respectful. No harassment, hate, threats, sexual content, spam, scams or selling.
• Show up when you say you will. Repeated no-shows lower your reliability and can limit joining plans for a while.
• Meet in public places and look after each other. Use blocking, reporting and the safety tools whenever something feels wrong.
• We may hold, remove or limit content and warn, mute, suspend or ban accounts that break these rules.

Hosts

• Hosts are responsible for the plans they create: accurate details, a safe and lawful venue, and being there.
• Selling tickets requires an approved host application and completed payout KYC with our payment partner.
• For paid plans we charge a platform fee on each ticket, shown before you publish; GST applies to that fee. Host payouts are sent after the plan ends, less refunds.

Paid plans and refunds

• Ticket prices include taxes. Payment is confirmed only when our payment partner confirms it.
• Refunds follow the policy shown on the plan when you cancel, and are always full when a host cancels. See the refund policy for details.

Meeting people

TouchGrass helps people find and join in-person plans; we do not run the plans or vet every person or venue. Use your judgement and the safety features. To the extent the law allows, we are not liable for what happens at a plan; nothing here limits liability that cannot be limited under Indian law.

Your content

You own what you post. You give us a licence to store, show and process it to run the service, which ends when you delete it or your account (copies may remain briefly in backups).

Ending your account

You can delete your account at any time. We may suspend or end accounts that break these terms or the law, with a way to appeal through the grievance contact.

Law and disputes

These terms are governed by the laws of India. Courts in Hyderabad, Telangana have jurisdiction, subject to any consumer rights you have where you live.